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Store - Tools for Continuous Improvement: PodcastsHere's your chance to purchase some really valuable tools to help you get more out of every day. On this page you will find information about our two Wiley-published books, Cool Time, and Cool Down. Please be sure to also check out our e-Books and our podcast pages. ls, and many other valuable resources. For more detail click here. PodcastsThe Bristall Morgan Podcatss provide you with an opportunity to develop your professional skills at a modular pace. The modules are recorded by Steve Prentice and are delivered in "WAV format, whihc is compatible with iPods and other audio players. The price is just $10 each. Upon receipt of payment we will send you a download link. Business
Writing: A quick, yet thorough brush up on correct and effective
business writing skills, including e-mail, memos, and persuasive writing. Blackberry Etiquette: The effective use of wireless PDAs such as the Blackberry involves elements of time management, business writing and behavioural etiquette. Its use or misuse can make or break a business opportunity. Are you using it wisely? Body Language and Image: People take in 70% of what they know about a particular situation by reading body language, also known as Non-Verbal Communication (NVC). This module teaches you some of the key elements of reading and projecting clear communications in business and social situations. Topics include:
Deadline Management: Do you have trouble with deadlines? Do you put things off until the very last minute or find yourself asking for extensions? Deadlines are very personal. Though they are often imposed by another person or organization, the way you react to them is determined by your own personality type, stress tolerance, workload perception and other factors. This module will help you identify your particular (and best) approach to handling deadlines, and also provides numerous tips for working most effectively to them. Decision Making: Making decisions and prioritizing tasks can be time consuming and stressful. There are techniques, though, that make the process easier and more sound. This module highlights some of the best methods available for making good decisions - decision that you can defend and work with. Personalities In the Workplace: How to assess and work with the different personality types of your colleagues. Understand the motivations behind the "negative people," the dominant people and the others that make up a typical cast of at-work characters. Also included: a summary of the Myers-Briggs Personality Type Indicator. Presentation Confidence: Do you fear giving presentations? Most people are. But there's no need. This module delivers some essential tips and tricks for overcoming the fear of public speaking.
Put some time aside for this module! More information:
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